What customers say about us
(4.8 of 5)
- 66 Reviews
Most Recent Reviews
(4.8 of 5)
- 66 Reviews
May 4, 2024
Omosh O
5/
5stars
Responded on May 6, 2024
Thank you for the positive feedback!
Storage King Mount Gravatt Management
March 19, 2024
Michael G
5/
5stars
I have been renting a space here for around a year now and the team has been fantastic. Our encounters have been friendly and their communication has been open. It is my last day today renting today but will consider returning next time I have any storage needs! 5 Stars!
Source:
Google
Responded on March 20, 2024
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Mount Gravatt Management
March 6, 2024
shiralee d
5/
5stars
Excellent customer service from the staff at storage king accommodating my needs and helping me upgrade my unit when the one I picked wasn't quite big enough. I highly recommend
Source:
Google
Responded on March 6, 2024
Hello Shiralee, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Mount Gravatt Management
February 29, 2024
Brendan
5/
5stars
Excellent customer service, great facilities with easy access. Office ladies were a treat to deal with. Would have kept my unit if I wasn’t moving interstate. Highly recommend.
Source:
Google
Responded on March 3, 2024
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Mount Gravatt Management
February 1, 2024
Dib G
5/
5stars
Very impressed by their customer service and support. They also greet you with a smile on their face as you walk into their office. Rarely happens these days…
Cali is outstanding and very professional at what she does!
Source:
Google
Responded on February 5, 2024
Hello Dib, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Mount Gravatt Management
February 1, 2024
Darth V
5/
5stars
Great service highly recommended
Source:
Google
Responded on February 5, 2024
Hi Darth, Thank you for the positive feedback!
Storage King Mount Gravatt Management
January 23, 2024
Neville G
5/
5stars
Amazing friendly helpful staff. The process was all too easy. More than happy with the price of the storage.
A1..
Source:
Google
Responded on January 24, 2024
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Mount Gravatt Management
January 18, 2024
Vicki L
5/
5stars
Very happy with our experience. Special mention to Giana who was very approachable, understanding and helpful through the whole process of signing up to moving out.
Thank you!
Source:
Google
Responded on January 21, 2024
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Mount Gravatt Management
November 25, 2023
Judith S
5/
5stars
Gianna was very professional, so helpful, nothing too much trouble.
Storage units so clean.
Recommend Gianna if you need to book a storage unit.
Source:
Google
Responded on November 28, 2023
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Mount Gravatt Management
November 25, 2023
Nicholas B
5/
5stars
Nothing but great service and excellent staff. Big thanks to Gianna
Source:
Google
Responded on November 28, 2023
Thanks for the great review, Nicholas. It is a pleasure to be of service.
Storage King Mount Gravatt Management
November 16, 2023
Dan P
5/
5stars
Can highly recommend this storage facility and the staff are all fantastic!
Source:
Google
Responded on November 17, 2023
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Mount Gravatt Management
September 17, 2023
Jeff P
5/
5stars
Jacob and Jana made it so easy. Great help nothing too much trouble,
Thank you
Source:
Google
Responded on September 19, 2023
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Mount Gravatt Management
August 2, 2023
Zoe I
1/
5stars
The lady that works there is extremely rude horrible customer service, don’t recommend if you want to be spoken to poorly. I really did like this storage place but she has been rude on 2 occasions to me now. Will be removing my items and going somewhere else.
Source:
Google
Responded on August 6, 2023
Hi Zoe, thank you for bringing this to our attention. We will have our Customer Service team look into this immediately.
Storage King Mount Gravatt Management
August 2, 2023
P C
1/
5stars
I’d rate it less if I could, they will charge you additional fees any chance they get for the most minor issues, like leaving a chair out for too long. Further, rude staff makes us feel unwelcome.
Source:
Google
Responded on August 6, 2023
Thank you for bringing this to our attention. We will have our Customer Service team look into this immediately.
Storage King Mount Gravatt Management
July 26, 2023
Jess F
5/
5stars
The staff at Mt Gravatt are always friendly and helpful. The facility is always clean and tidy with trolleys readily available.
Highly recommend.
Source:
Google
Responded on July 28, 2023
Hello Jess, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Mount Gravatt Management
July 24, 2023
Claudia N
5/
5stars
We are very happy with storage King. Amazing staff, they put themselves out to help! We would highly recommend StorageKing Mount Gravatt.
Source:
Google
Responded on July 26, 2023
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Mount Gravatt Management
July 9, 2023
Gore &
5/
5stars
Gianna was most helpful in finding the right storage unit for my requirements. All the staff were pleasant and helpful. Great facility. Peter Gore
Source:
Google
Responded on July 11, 2023
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Mount Gravatt Management
June 5, 2023
Kathryn H
5/
5stars
Responded on June 7, 2023
Hi Kathryn, Thank you!
Storage King Mount Gravatt Management
May 29, 2023
Chantelle M
5/
5stars
Responded on May 30, 2023
Hi Chantelle, Thank you!
Storage King Mount Gravatt Management
March 3, 2023
Adam J
5/
5stars
Great facilities and the team are very helpful and friendly.
Source:
Google
Responded on March 7, 2023
Thanks for the great review, Adam. It is a pleasure to be of service.
Storage King Mount Gravatt Management
November 2, 2022
Yasmeen C
5/
5stars
Being overwhelmed with the process of moving interstate. Gianna and Jordan went over and above to help us. Gianna said she would take care of us even recommending Armstrong removalists for the move. Everything was seamless, quick and easy and cost effective. Felt very blessed to have come across a company like this who is honest, trustworthy and helpful. The facilities are clean and in excellent condition. Highly recommend them to everyone I speak too.
Source:
Google
Responded on November 6, 2022
We love hearing that we kept our promise of being The Kings of Storage, Moving & More! Thank you for your review.
Storage King Mount Gravatt Management
July 22, 2022
Nate M
3/
5stars
Really hard to access as apparently it's "illegal" to take our truck inside..so lots of walking
Source:
Google
June 11, 2022
Carol A
5/
5stars
Very happy with storage King. Beautiful staff .They put themselves out to help you ..I would highly recommend StorageKing Mount Gravatt.
Source:
Google
Responded on June 17, 2022
Thanks for the great review, Carol. It is a pleasure to be of service.
Storage King Mount Gravatt Management
May 7, 2022
Shawn M
5/
5stars
Jill in the office was always very helpful. The facilities were always in good order. Will always choose storage king because of the excellent service Jill provided.
Source:
Google
Responded on May 30, 2022
Thanks for the great review, Shawn. It is a pleasure to be of service.
Storage King Mount Gravatt Management
February 11, 2022
Sen I
5/
5stars
Amazing customer service, I went in yesterday to have my wheels packed and sent, the customer service that the manager offered was amazing. Very helpful, nothing was too hard for her and even helped me box them up and wrap them for a safe trip across Australia. I highly recommend this business and will always use this particular location for any boxing or storage needs. Thank you again!
Source:
Google
Responded on February 21, 2022
Hello Sen, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Mount Gravatt Management
February 6, 2022
Robyn K
5/
5stars
Responded on February 9, 2022
Dear Robyn, We really appreciate you taking the time to share your rating with us.
Storage King Mount Gravatt Management
December 12, 2021
Wolf H
5/
5stars
I broke down with my Nissan Murano outside Storage King Friday last.
A storm came down, it was bucketing down , eventually the tow truck came, the car was loaded in pouring rain. The ladies from Storage King offered shelter , an umbrella a bottle of water and kind words. Now I know what kindness is…
Thanks ladies and merry Christmas
Wolf Hackenberg
Source:
ReviewPush
Responded on December 16, 2021
Thanks for the great review, Wolf. It is a pleasure to be of service.
Storage King Mount Gravatt Management
December 10, 2021
Axle L
5/
5stars
The lady was very helpful, she stumbled over her words a little but I think that comes with having done the job for so long. Haha. It was a pleasure to meet with her and hopefully dealing with the facility alone will be just as smooth.
Source:
Google
June 28, 2021
Carrie M
5/
5stars
Absolutely love the staff here. They are so helpful and friendly. The storage units are clean & secure. Highly recommend!
Source:
ReviewPush
Responded on June 28, 2021
Hi Carrie, Thank you for the positive feedback!
Storage King Mount Gravatt Management
April 14, 2021
Family S
5/
5stars
Very helpful and empathetic staff. They totally understand the stress of moving and gave great advice. 100% recommended using them.
Source:
Google
Responded on April 16, 2021
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Mount Gravatt Management