[{ "question": "How do I update my account details?", "answer": "\u003cp\u003eYou can contact your local store or our customer service team for assiatance. Alternatively you can view and change your account details easily by logging in to your account via our website.\u003c\/p\u003e" },{ "question": "How do I know what unit size I need?", "answer": "\u003cp\u003eWe have a handy space estimator to help you choose the right size unit for your needs. If you're still not sure chat to us online or give us a call.\u003c\/p\u003e" },{ "question": "What am I allowed to store?", "answer": "\u003cp\u003eYoucanstoreanythingthatisnotexplosive, flammable, illegal, perishableorenvironmentallyharmful. Wearealwaysheretohelpsodon't hesitate to give one of our experts a call if you'renotsure\u003c\/p\u003e" },{ "question": "Do you offer powered units?", "answer": "\u003cp\u003eYes, some of our units come with lighting and power. Check your local store for availability.\u003c\/p\u003e" },{ "question": "Can I store fresh food or other perishables?", "answer": "\u003cp\u003eUnfortunately, fresh food or perishable goods can't be stored in your unit.\u003c\/p\u003e" },{ "question": "Can you help me with my packing?", "answer": "\u003cp\u003eYes we certainly can. We work alongside our preferred partners to make that happen for you.\u003c\/p\u003e" },{ "question": "Can you help with a removalist?", "answer": "\u003cp\u003eYes, we can organise a removalist to have your things picked up and delivered into your storage unit. Our movers range from local, interstate and international movers.\u003c\/p\u003e" },{ "question": "What kind of security measures are in place?", "answer": "\u003cp\u003eOur sites are equipped with surveillance equipment including perimeter fencing, security lighting, controlled entries and CCTV cameras to ensure your things are safe and secure.\u003c\/p\u003e" },{ "question": "Is my stuff insured?", "answer": "\u003cp\u003eYou can choose to insure your goods with us from as little as $2.50 per $1,000 cover, per month.\u003c\/p\u003e" },{ "question": "When do I have to pay?", "answer": "\u003cp\u003eGenerally you pay every month on the annivesary date you put your things into storage. Alternatively you can choose a date that suits you.\u003c\/p\u003e" },{ "question": "How often can I access my things?", "answer": "\u003cp\u003eYou can access your things as often as you like during normal access hours. These hours can vary by store, so check your local store for details.\u003c\/p\u003e" },{ "question": "How do I cancel my booking?", "answer": "\u003cp\u003eCall or email us at the store to cancel your booking.\u003c\/p\u003e" },{ "question": "How many boxes am I going to need?", "answer": "\u003cp\u003eBefore you store, make sure to buy the right boxes and packing materials so you can pack your things according to categories: kitchen, living room, bathroom, garage, etc. It also helps to pack well so you can neatly organise your storage unit and make future access easier. If you're not sure, try our online packing wizard. We have handy contacts to pack it all up and take it off your hands as well.\u003c\/p\u003e" },{ "question": "What happens if I move out early?", "answer": "\u003cp\u003eWe generally need 14 days notice to vacate the space, but we understand that circumstances can change quickly. Give us a call as early as possible and we can help you manage the rest.\u003c\/p\u003e" },{ "question": "Do I need to sign a contract in order to rent a unit?", "answer": "\u003cp\u003eWe do have an agreement that is in line with Self Storage Association of Australasia requirements. The good news is, it's only a month to month contract, with no lock-in period. You can view the rental agreement \u003ca href=\"https:\/\/storage-king-dev.myshopify.com\/pages\/rental-terms-conditions\" title=\"https:\/\/storage-king-dev.myshopify.com\/pages\/rental-terms-conditions\"\u003ehere\u003c\/a\u003e\u003c\/p\u003e" },{ "question": "What do I have to do before move-in day?", "answer": "\u003cp\u003eUse our express online check-in feature if you want to save time on the day. Our moving check list will also help you save time.\u003c\/p\u003e" },{ "question": "Can I still access my things on public holidays?", "answer": "\u003cp\u003eIf the store has gate access enabled via a pin code, yes you can.\u003c\/p\u003e" },{ "question": "What are my payment options?", "answer": "\u003cp\u003eYou can book and pay online or in store. We accept Credit Card, Cash, Cheque, EFT.\u003c\/p\u003e" },{ "question": "Can you provide assistance with moving my things in and out of storage?", "answer": "\u003cp\u003eWe can assist with discounted truck, van or trailer hire. Let us know early and we can make the arrangements for you.\u003c\/p\u003e" }]